Privacy Policy

1. Introduction

RVEAL Coaching, a service provided by Effectual Thinking ("we," "our," or "us"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit www.rveal.coach (our "Site") or use our coaching application at my.rveal.coach (our "App").

We are located in Vancouver, British Columbia, Canada, and this policy adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable international privacy laws.

2. Information We Collect

We collect information to provide and improve our career coaching services.

• Account Information: When you sign up via Google, LinkedIn, or Email, we collect your name, email address, and profile picture.
• User-Generated Content: To provide a continuous coaching experience, we store data you generate while using the App, such as coaching goals, session notes, and chat history.
• Technical Data: We collect standard log data, such as your IP address, browser type, and operating system, to ensure the security and performance of our platform.

3. How We Use Your Information

We use your data for the following specific purposes:

• To provide the Service: Logging you in, saving your progress, and displaying your coaching history.
• To process payments: Sending invoices and processing subscriptions via Stripe.
• To communicate: Sending you onboarding emails, service alerts, and invoice receipts.
• For marketing: With your consent, we may use your email to send you newsletters, special offers, and career coaching tips. You may unsubscribe from these at any time.

4. Data Sharing and Third Parties

We do not sell your personal data. We share data only with the following third-party processors essential to our operations:

• Auth0: For secure identity management and login authentication.
• Google Cloud / Firebase: For cloud infrastructure and database hosting.
• Stripe: For payment processing.
• Mailgun: For delivering transactional and marketing emails.

5. International Data Transfers

While we are based in Canada, our servers and third-party service providers (such as Google Cloud and Auth0) are primarily located in the United States. By using our Service, you acknowledge that your data may be transferred to, stored, and processed in the United States, where it may be subject to U.S. laws and government access.

6. Google User Data

If you choose to "Sign in with Google," we access your Google Name, Email Address, and Profile Picture. We use this solely to authenticate your identity and create your user profile. We do not access your Google Calendar, Drive, or other Google services.

7. Cookies and Analytics

We may use cookies and similar tracking technologies (like Google Analytics) to understand how visitors use our Site and to improve our user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Retention and Security

We retain your personal data only as long as necessary to provide you with our services or as required by law. We implement industry-standard security measures (including encryption in transit and at rest) to protect your data.

9. Your Rights and Data Deletion

You have the right to access, correct, or delete your personal data.

To request account deletion: Please email us at support@rveal.coach with the subject line "Delete My Account." We will verify your request and delete your account and associated data within 30 days.

10. Contact Us

If you have questions about this policy, please contact our Privacy Officer at: